PATIENT REVENUE INTELLIGENT MAXIMIZER ENGINE
One of the biggest problems in a hospital is the revenue leakage due to inability to convert “Out patients” into “In Patients” or patients not availing additional services like MRI, CT Scan, Diagnostics, Pharmacy etc. Our solution can identify those out-patients who may have high probability not to avail the hospital’s in-house services, in real time, and alert the ground staff so that they can potentially plug this leak. We alert Floor Managers, on an app, through which they can take action to counsel patients, for taking additional services. The management has ‘on-the-fly’ insights into daily or MTD conversions and revenue generated, on the dashboard of the app and also drill down ‘by-employee’ about their productivity.
DID YOU KNOW?
Your hospital would be losing INR 400 per patient every day, due to non-engagement with customers. This translates into a losses of anywhere between INR 1, 00, 000 – 1, 50, 000 per day for a mid-large hospital; and INR 10, 00, 000 – 15, 00, 000 per day across a network of corporate hospitals!
If these numbers were an eye-opener, prepare to be amazed further. One of the single most important reasons for this revenue leak is that services like radiology, lab & pharmacy, prescribed by your consultants, are NOT being availed by the patients at YOUR facility. This loss of revenue is estimated to be around 45%! Along with this, the risk of losing customers to the competition.
DISCOVER THE POWER OF PRIME!
PRIME harnesses the full capabilities of Artificial Intelligence and Machine Learning to enhance patient experience through improved customer service, streamline operational efficiencies and increase the top-line for healthcare service providers.
HOW IT WORKS
PRIME’s Machine Learning tool uses patients’ medical records and diagnostic data to provide personalized communication, specifically adhering to their health issues and doctor interactions. This has demonstrated better patient engagement and timely hospital visits. This, naturally, is more effective than “Spray & Pray” messaging and yields positive results in the form of improved earnings.